Ready to Accelerate Your Career?

An exciting opportunity has arrived at Morrell Motors as our Parts Team continues to experience significant growth. We are on the lookout for a superstar Parts Consultant to join our award-winning Team in Taupō.

Are you ambitious, organised, and passionate about delivering exceptional customer service?

Do you want to be part of a high-performing Team with a great culture and strong leadership?

If you’ve got what it takes — we want to hear from you!

Parts Consultant

Division: Service Department

Location: 17 Waikato Street, Taupō

Hours:
• Monday – Friday: 8:00am – 5:00pm

About the Role

The Parts Consultant plays a key role in the daily operations of our Parts Department. You’ll be responsible for procurement of genuine OEM and aftermarket parts, freight coordination, stock control, invoicing, and assembling pre-pick packs for our Service Department.

Most importantly, you’ll be an ambassador for Morrell Motors — delivering exceptional customer service experiences to every customer, every time.

Key Responsibilities

• Welcome customers upon arrival to the Dealership
• Manage incoming phone calls and direct to appropriate departments
• Process inbound freight and stock into Orion DMS
• Coordinate outbound freight and liaise with freight providers
• Invoice, quote, and charge parts to service, trade, and retail customers
• Procure and distribute pre-pick parts for Technicians
• Conduct weekly stock takes and monitor bulk oil supplies
• Manage parts enquiries (phone, email, walk-in)
• Balance creditors accounts and file invoices daily
• Review targets and margins weekly with the Group Parts Manager
• Maintain showroom accessory displays and in-store activations
• Support marketing of genuine franchise parts and accessories
• Maintain cleanliness and safety within the Parts Department
• Ensure front counter and workshop coverage at all times
• Uphold a courteous, professional, and Team-focused approach

What We’re Looking For

✔ Strong organisational skills and attention to detail
✔ Excellent communication and customer service skills
✔ Ability to multitask in a fast-paced environment
✔ Team player with a positive attitude
✔ Experience in automotive parts (preferred but not essential)
✔ Confidence using computer systems (DMS, EPC experience advantageous)

What We Offer

• A supportive and ambitious Team culture
• Growth opportunities within a thriving Dealership
• 90-day performance review with remuneration increase considered based on performance
• A stable, full-time role in a respected Taupō business
• The chance to be part of an award-winning Team
• Front of house uniform
• Paid birthday leave
• On-site training and the opportunity to advance your career